Guests get lost because of small, fixable mistakes in the directions - not because they're bad at reading maps. Here are the five most common ones we've seen across host forums, and how to fix each. The permanent fix is a photo route guests can follow without any text at all - which is exactly what imhere Business gives you.
'Walk straight and turn left' means nothing without a starting point. Fix: always start from a stable, named location - the metro exit, the fountain, the parking lot. One starting point per route.
International guests can't use 'Rue de la Paix' if they can't read French or pronounce it to ask for help. Fix: use landmarks - bakeries, churches, colored doors, distinctive signs. Landmarks are language-free.
If the pin is even slightly wrong, every subsequent step fails. Fix: correct the pin (see our guide) AND provide directions from a landmark that don't depend on pin accuracy. Photos make this bulletproof.
A 500-word paragraph of directions is a phone call waiting to happen. Fix: five to seven steps, one decision each, one visual per step. If a step needs two sentences, split it.
Messages get buried, screenshots get lost, and at 11pm guests won't scroll. Fix: a QR code at the door and on the check-in card. Scan, follow, arrive - even offline. <a href="/business-join">Create your route in minutes</a>.